Refund policy

Allergysmart.com General Item Return Policy- In most cases, items shipped from Allergysmart.com can be returned within 10 days after delivery. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.


CUSTOMER SATISFACTION GUARANTEED


Your satisfaction is our top priority. If you are not absolutely satisfied with your purchase, please let us know. Perishable items cannot be returned by mail to Green Gourmand Foods Inc. If you receive a damaged or defective item or you’re simply unhappy with your purchase, please contact orders@allergysmart.com within 10 days of receiving it with the following information:

- Order number for the item
- Date of arrival
- Condition of item at the time of arrival 
- A detailed explanation of the issue
- Whether you prefer a refund or replacement
- We will promptly replace the item or issue a refund of its purchase price (minus any applicable shipping or handling).

It takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. Refunds will be credited to your original method of payment. Replacements will be fulfilled within 2 business days and sent via Standard Shipping to the original shipping address provided.